Improving drinking water reliability from water purification facilities through appropriate technology, in the case of Binh Dinh, Vietnam

ABSTRACT The issues regarding reliability must be resolved for drinking water purification facilities. To solve reliability issues, it is necessary to investigate factors that impact drinking water perception among residents. According to surveys, this study verified each group’s satisfaction and differences in sustainable reception intention through factor analysis and multiple regression analysis. The results showed that the reliability of the installed equipment and technology and the people who installed is essential and that sufficient information on usage, maintenance and repairs, and technology must be provided or understood by the user.